Refund policy

💚 Refund & Return Policy – DrAyurCare

Last updated: October 2026

At DrAyurCare, your satisfaction is our priority. We take utmost care to ensure our Ayurvedic products reach you in perfect condition.

Please read our return and refund policy carefully.

📦 Return Eligibility

Returns are accepted only for damaged, defective, or incorrect items.

To be eligible for a return, you must notify us within 48 hours of delivery with photos/video proof.

The product must be unused, unopened, and in its original packaging.

🚚 How to Request a Return

1. Email us at drayuhealthcare@gmail.com or message us on WhatsApp +91-9916963322.

2. Share your order number, issue details, and product images.

3. Our team will review and approve your return request within 2–3 working days.

🔄 Exchange or Replacement

If approved, we will arrange a replacement of the same product or issue store credit.

Exchange is available only for the same item originally purchased.

💰 Refunds

Refunds (if applicable) are processed to your original payment method within 5–7 business days after return approval.

For COD orders, refunds will be issued via bank transfer or UPI after receiving your details.

🚫 Non-Returnable Items

For safety and hygiene reasons, we do not accept returns on:

Used or opened personal care products

Gift cards, offers, or free samples

 ⚠️ Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank or payment account again.

2. Then contact your bank/payment provider — sometimes it takes time to reflect.

3. If still unresolved, reach us at drayuhealthcare@gmail.com

🙏 Note

All DrAyurCare products are made with natural ingredients, and minor variations in color or fragrance are normal and not considered a defect.